The Messages Box app can only be used in conjunction with the DigiD app. The DigiD app must be installed on the same device, and you use the pin code from the DigiD app to open the Messages Box app.
With the app, you have access to the inbox, archive, and trash of your Messages Box on MijnOverheid (MyGovernment). You can read messages and move them to the archive or trash. If a message has an attachment, you can forward, save, or open it in another app. In the app, you can see which new organizations have started using the Messages Box and indicate whether these organizations are allowed to send digital mail to you. Currently, it is not yet possible to adjust your preferences for organizations that are already connected. For this, you can log in to the website mijn.overheid.nl.
DATA PROCESSING & PRIVACY
When you use the Messages Box app from MijnOverheid (MyGovernment), certain personal data is processed. During login, your Citizen Service Number (BSN) is sent via DigiD to MijnOverheid. To display the data from your MijnOverheid account in the Messages Box app, a notification token, a user token, and an encrypted token are used. By using the Messages Box app, you agree to this processing, which is also subject to the following provisions.
- The user's personal data is processed in accordance with the General Data Protection Regulation and the privacy statement on the website of MijnOverheid (mijn.overheid.nl/privacy). Rules on the processing of personal data by MijnOverheid are included in the Decision processing personal data generic digital infrastructure. Rules on the operation, security, and reliability of MijnOverheid are included in the Regulation GDI facilities (mijn.overheid.nl/wet-en-regelgeving).
- MijnOverheid (part of Logius) has implemented appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
- The Messages Box app complies with security measures that are comparable to the security measures of the MijnOverheid website. The Messages Box app also uses the security mechanisms of the operating system.
- The user is responsible for the security of their mobile device.
- For the Messages Box app, updates can be downloaded and installed via the app store from time to time. These updates are intended to improve, expand, or further develop the Messages Box app and may consist of bug fixes, advanced features, new software modules, or complete new versions. Without these updates, it is possible that the Messages Box app will not function properly.
- MijnOverheid (part of Logius) reserves the right to discontinue offering the Messages Box app in the app store or to temporarily suspend its operation without giving any reasons.
Overview
Berichtenbox is a Shareware software in the category Miscellaneous developed by mbb.rijksoverheid.nl.
The latest version of Berichtenbox is currently unknown. It was initially added to our database on 10/06/2023.
Berichtenbox runs on the following operating systems: Android/iOS.
Berichtenbox has not been rated by our users yet.
Pros
- Secure platform for receiving digital messages from the Dutch government.
- Allows for quick and easy access to official communications.
- Convenient way to stay up-to-date on important matters.
Cons
- May not be well-known among all citizens, potentially leading to missed messages.
- Users may need to actively check the platform for updates, rather than receiving notifications.
- Some users may find the interface confusing or difficult to navigate.
FAQ
What is Berichtenbox?
Berichtenbox is an online mailbox provided by the Dutch government where citizens can receive and manage digital mail from various government agencies.
How do I access Berichtenbox?
To access Berichtenbox, you need to create an account on mbb.rijksoverheid.nl and then log in using your DigiD (Dutch digital identity) credentials.
Which government agencies use Berichtenbox to send digital mail?
Several Dutch government agencies use Berichtenbox to send official digital mail, including the Belastingdienst (Tax and Customs Administration), CJIB (Central Judicial Collection Agency), DUO (Education Executive Agency), and many more.
Can I receive important documents such as tax assessments and governmental notifications through Berichtenbox?
Yes, you can receive various important documents through Berichtenbox, such as tax assessments, governmental notifications, benefit decisions, and other official correspondence from participating government agencies.
Is my personal information secure in Berichtenbox?
Yes, Berichtenbox follows strict security measures to protect your personal information. It uses encryption and secure authentication methods to ensure the confidentiality and integrity of your data.
Can I choose to receive only digital mail and opt-out of receiving physical mail?
Yes, you can choose to receive only digital mail through Berichtenbox and opt-out of receiving physical mail from participating government agencies. This helps in reducing paper waste.
Is it possible to archive or download messages from Berichtenbox?
Yes, you can archive or download messages from Berichtenbox for future reference. It allows you to keep track of your digital correspondence with government agencies.
What if I forget my DigiD login credentials?
If you forget your DigiD login credentials, you can reset them through the official DigiD website. Alternatively, you can contact their support for assistance.
Are there any charges for using Berichtenbox?
No, using Berichtenbox is free of charge. It is a service provided by the Dutch government to improve communication and reduce paperwork.
How can I contact the support team if I have issues or questions regarding Berichtenbox?
You can find contact information and support details on the mbb.rijksoverheid.nl website. They have a dedicated support team to assist users with any issues or questions related to Berichtenbox.
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